What you need to do: Go the website of your phone claim insurer (such as Asurion, Apple Care, Samsung, SquareTrade, or Geek Squad) and answer a series of questions about the damage to your MetroPCS
MetroPCS
Metro by T-Mobile is a prepaid wireless carrier brand owned by T-Mobile US. It previously operated the fifth largest mobile telecommunications network in the United States using code division multiple access. In 2013, the carrier engaged in a reverse merger with T-Mobil…
Full Answer
Is Metro PCS a good phone company?
You may purchase either device insurance or mobile security separately. Premium Handset Protection and the PHP Device Insurance plans must be purchased within 30 days from the date of the activation of your new device. You can enroll in McAfee Security for Metro by T‑Mobile with ID Theft Protection anytime.
How do you contact Metro PCS?
Oct 21, 2021 · Filing a Metro insurance claim is easy. Here are the steps you need to follow: Go to the “ File, Continue and Track My Claim ” page. Call Assurant hotline number 1-800-316-2075 to speak with a care specialist. Prepare the following details: Mobile number, serial number, or IMEI. Your device, make and model.
What phone companies work with Metro PCS?
File a claim for your Metro PCS Protection Plan is provided by Assurant. Menu + Menu - ... Get quick answers to our most commonly asked questions. Learn More . My Deductible. Find your deductible. All you need is your phone’s make and model.
Does MetroPCS have monthly payment plans for phones?
You may enroll in Premium Handset Protection® or PHP Device Insurance while making a qualified Metro by T-Mobile device purchase or upgrade, or when you bring your own eligible device to Metro. Device insurance must be added within 30 days of activation and requires a visual mechanical inspection.
How do you get a replacement phone with MetroPCS?
You can file a claim by entering your mobile number or serial number in the "File, Continue or Track My Claim" section on the Home page or by calling Assurant at 1-800-316-2075. How long do I have to file a claim? We encourage you to file a claim as quickly as possible to minimize your downtime.
How long does it take to get a replacement phone from MetroPCS?
When to expect your replacement device:Date claim is approved*Expected deliveryMonday - Friday Before 8:30 p.m. ETNext DaySaturday and Sunday before 8 p.m. ETFollowing Tuesday
How do I make a claim with Metro?
Go to the Home page and start at the "File, Continue and Track My Claim" section located at the right-hand side. You may also call Assurant at 1-800-316-2075 and a care specialist will help you through the process.
What is Premium Handset Protection metro?
$5. Per Month. The Premium Handset Protection® Program. Device Benefits: Comprehensive coverage for lost and theft, accidental damage, including liquid damage and malfunctions due to mechanical or electrical breakdown after the manufacturer's warranty expires.
How do I claim phone insurance?
You must contact the network of your cell phone and blacklist your phone immediately. You need to report the theft to the nearest police station and obtain a case number within 24 hours of the incident, thereafter contact your insurance provider to proceed with a claim.
What is the metro promise?
Metro Promise Rules: The phone must be returned within 7 days of purchase with less than one hour of talk time for a full refund. The phone must be returned in “like new condition” and contain all original packaging and accessories.
Does MetroPCS insurance cover cracked screens?
Metro PCS can help you set up new service and fix your cracked or broken phone. This protection program covers your device against all types of risks including physical damage and mechanical breakdown.
What if I lost my MetroPCS phone?
Contact Metro for help with your lost or stolen phone by visiting your local store or by calling 1-888-8metro8 (1-888-863-8768). If you wish to end your Metro by T-Mobile wireless service, you simply need to stop paying for your account.
How do I activate my asurion replacement phone Metro PCS?
Visit a store or call 1-888-8-METRO8 to activate your device.
Does Metro have a protection plan?
Metro by T-Mobile, previously known as MetroPcs, offers The Premium Handset Protection Program. It's a comprehensive insurance plan that covers your device and its major components, such as the standard battery, home charger, and SIM card. Metro insurance plan covers the device regardless of your location in the US.21-Oct-2021
What is the number for Asurion phone claim?
1-855-309-8342An Asurion expert will be happy to help you. Customer service representatives are available Monday through Saturday from 7am-10pm CST and Sunday 11am-8pm CST. Please call us at 1-855-309-8342 and we'll be happy to help.
What is Premium Handset Protection?
Premium Handset Protection covers the device and the standard chargers, standard battery and SIM card (if applicable to your device). Accessories provided as part of your original purchase are covered only in the event of the simultaneous loss or theft of both the device and the accessory.
What Does Metro Insurance Cover?
Metro by T-Mobile, previously known as MetroPcs, offers The Premium Handset Protection Program. It’s a comprehensive insurance plan that covers your device and its major components, such as the standard battery, home charger, and SIM card.
How Much Does Metro by T-mobile Premium Handset Protection (PHP) Costs per Month?
For customers in states other than New York, the monthly cost of the Premium Handset Protection plan is $6 per device. It still includes both device insurance and McAfee mobile security. You may opt to get each plan separately for $3 per device.
When Must You Register for Coverage?
You must add device insurance to your device within 30 days of activation or upgrade. Your phone must undergo a visual mechanic inspection.
How Do You File a Metro Insurance Claim?
Filing a Metro insurance claim is easy. Here are the steps you need to follow:
What Other Protection Plan Does Metro Insurance Have?
Aside from the Premium Handset Protection program, MetroPCS or Metro by T-Mobile offers the following protection plans.
Is Metro Insurance Worth It?
Metro by T-Mobile offers various plans for phone protection. The Premium Handset Protection program is an excellent option if you’re looking for insurance coverage that comes at a reasonable price. You may also choose from the other standalone plans that the company has to offer.
How to file a MetroPCS claim?
Ways To File MetroPCS Insurance Claims by Yourself. To file a MetroPCS insurance claim on your own, reach out to their customer support and request further help and instructions. Call them at 888-863-8768, explain your request in detail, and provide all the required information. Note that filing insurance claims on your own can be time-consuming ...
Who owns MetroPCS?
MetroPCS is one of the largest American wireless network providers owned by T-Mobile. The company offers insurance plans and mobile device protection. If you already have a policy and want to file a MetroPCS insurance claim, rely on DoNotPay to walk you through the process and make it a smooth-sailing experience!
What is a standard battery?
A standard battery (involving the loss of covered device) A standard home charger. A standard SIM card for LTE replacement equipment. The insurance covers only the accessories that come with the covered property and for which you can provide proof of purchase.
Does DoNotPay protect you from spam?
This free-trial card also protects you from email spam because it generates an alternate email address for the free trial sign up. If you want to keep your phone number private and deter robocallers and text spammers, use DoNotPay’s Burner Phone feature when subscribing to services.
Does MetroPCS cover lost or stolen devices?
MetroPCS insurance covers the mechanical or electrical breakdowns and lost, stolen, or directly-damaged devices.
What can you do with MetroPCS?
Well instead of most courts, what their contract allows you to do is to file a claim that will be argued before an independent individual called an arbitrator. Because this process costs MetroPCS money, often they’ll try to settle your claim once you put them on notice that you plan on taking them to arbitration.
What is a MetroPCS credit card?
What is it? Any time you pay for something with a credit card, you and the company you are buying from (like MetroPCS) agree to follow a set of rules from the company issuing the credit card. In cases such as fraud, overcharges, or when the product or service is not actually provided, credit card companies have a procedure for you to dispute the charge.
What to expect from MetroPCS?
What to expect: The credit card company may temporarily remove the charge from your bill. They will then likely ask MetroPCS for a response. You may also be asked for more information or evidence before they make a final decision.
What is the Better Business Bureau?
The Better Business Bureau and its local chapters are private organizations that collect and publish complaints against a wide range of companies. They are mainly funded by affiliate fees from businesses, and usually offer these business an opportunity to respond to consumer complaints.
What is the FCC?
What is it? The Federal Communications Commission (FCC) is a government agency that regulates much of MetroPCS’s business. The FCC provides an informal channel for consumers to submit claims and complaints against MetroPCS.
What should I do if Metropcs can't connect to the Internet?
If the user finds that Metropcs's network connection is not available, they can first try to restart the mobile data of the phone, or restart the phone and try again after a few minutes. Customers can also confirm whether their calling cards can use 5G networks, some calling cards do not support 5G networks.
Are products purchased on the Metropcs official website refundable?
Metropcs can issue refunds for customers who purchased products on the official website. Customers can apply for a return for a refund at any time within 14 days after confirming the receipt of the goods.
Are there any additional bonuses for using Metropcs's network?
Metropcs offers sweepstakes and low-cost privileges to all customers who purchase its branded products, and there is a special event to buy an iPhone 11 phone for $49.99 on the Metropcs official website, just requiring people to participate in monthly installments , you can get a rebate after paying again, and you only need to spend $49.99 in the end..
Can I combine Metropcs's Promo Codes?
No, you can't. Maybe there are a lot of Metropcs Promo Codes in the customer's account, and Metropcs also understands the psychology that the customers want to save 84% as much as possible. However, Metropcs clearly stipulates that Discount Codes cannot be overlayed. so Metropcs feels sorry for customers who want to overlay.
Do I need to sign up for emails at Metropcs?
Yes, you need. Metropcs provides member benefits specifically for customers. You can become a Metropcs member by registering an email address. By completing the registration operation in metropcs.com, you can enjoy all the member benefits, which brings you great convenience.
How much can I save at Metropcs?
According to the various preferential policies and activities provided by Metropcs, customers and consumers can save a lot of orders in Metropcs, and the discounted price can be used for coupons at the same time. Each order issued in metropcs.com commodity orders can save approximately $10!
How can I get social with Metropcs?
Metropcs hopes to satisfy customers with a lot of dedication and efforts. Therefore, Metropcs has its social media channels on Facebook and Instagram, hoping to learn about its customers through these apps. In addition, you may feel dissatisfied when Metropcs provides you with services and assistance. Metropcs will accept all suggestions.
File a Claim for Your MetroPCS Lost Phone
If you’ve lost your Metro by T-Mobile phone, you should report it using one of the following options:
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