How to Return My Verizon Phone
- If you have Find My iPhone or Find My Device enabled, disable it prior to returning your device to us.
- Remove your personal content and accounts from the device.
- Pack the merchandise (including phone, charger, instructions, etc.) in its original box and shipping carton.
- Affix the prepaid return shipping label enclosed with your purchase to the outside...
How long does it take for Verizon to return a device?
Jan 15, 2022 · You may return or exchange wireless devices and accessories within 30 days of purchase. A restocking fee TT of $50 applies to any return or exchange of a wireless device (excluding Hawaii). If you purchased your device from a non-Verizon owned retail location (authorized retailer), you should review that location's return policy regarding their acceptance …
What is Verizon's return and exchange policy for wireless devices?
Return label Video Learn how to return and/or exchange mobile devices and accessories within 30 days of purchase. A restocking fee of $50 may apply to returns or exchanges of a mobile device (excluding Hawaii). Important: If you purchased from a Verizon Authorized Retailer (e.g., BestBuy, Costco, etc.) you must return or exchange at that location.
Where can I Return my Verizon phone?
You may return or exchange wireless devices and accessories purchased from Verizon within 30 days of purchase. Returning merchandise does not terminate your service, so you'll need to contact us if you want to cancel your line. A $50 restocking fee applies to any return or exchange of a wireless device*.
What happens if I Return my Verizon promotional device?
Verizon Business Returns policy Wireless Device & Accessory Return Policy You may return or exchange wireless devices and accessories within 30 days of purchase. A restocking fee of $50 may apply to the return or exchange of a wireless device. You …
How long does Verizon give you to return a phone for trade in?
within 30 daysYou may return or exchange wireless devices and accessories purchased from Verizon within 30 days of purchase. Returning merchandise does not terminate your service, so you'll need to contact us if you want to cancel your line. A $50 restocking fee applies to any return or exchange of a wireless device*.
What happens when you return Verizon phone?
When we get your complete and undamaged returned equipment in like-new condition, we issue a refund: Purchases made by credit card are refunded through a credit to your credit card (which may take up to 3 weeks). Purchases made by cash or check are refunded by check (may take up to 7 weeks).
How do I return a replacement Verizon phone?
How do I ship my device to Verizon?Insert the defective device under the film of the cardboard insert found in the shipping box to ensure its safety.Place the insert, with the defective device under the film, back inside the shipping box.More items...
What happens if I don't return Verizon phone?
You have 30 days to send your old phone in, then they charge you the remaining balance if you don't.Oct 25, 2017
Can I return my phone to T Mobile after 14 days?
Return your device at any T-Mobile store within 14 days. A restocking fee may be charged for the return. Bring proof of purchase such as an emailed or printed receipt. Bring the device, USB charging cable, and any accessories you'll need to return.
Can you return an iPhone after opening it?
iPhone/iPad return policy If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).
Can you return a contract phone?
You have the right to cancel a service contract whenever you like. However, you will pay a penalty for contract cancellation. This penalty varies by the operator but is usually a percentage of the monthly bill multiplied by the number of months left in the contract.Oct 23, 2019
Can I return my leased phone to Verizon?
Devices must be returned within the 30 day device return period to avoid being assessed any applicable Early Termination Fee which may apply if your line of service has a minimum contract term. Please review your service summary receipt and Customer Agreement to determine if an Early Termination Fee may apply.Jan 15, 2022
How do I return my iPhone to Verizon?
1 Make sure your old phone is working. Your old iPhone has to be in good working order for you to get your trade-in credit. ... 2 Save your stuff. ... 3 Turn off Find My iPhone. ... 4 Reset your old phone. ... 5 Turn it off. ... 6 Pack it up. ... 7 Mail it in within 15 days.
Can I leave Verizon if I still owe on my phone?
NOTE: If there is an outstanding Device Payment Agreement, you can pay off the remaining balance of your device on our Pay off your device page or it will appear on your next bill after the cancellation.
What happens if I don't send the trade in phone?
Apple's trade-in offer is valid for 14 days, and if you don't send the phone back in that timeframe, it's rescinded.Nov 14, 2019
What is the early termination fee for Verizon?
Verizon charges an Early Termination Fee (ETF) of $350 through the first six months of service. The termination fee declines gradually over the course of the rest of the contract, including $10 per month for months 7-17; $20 per month for months 18-22, and $60 upon completion of the 23rd month.
How long does Verizon wireless charge for return?
You may return or exchange wireless devices and accessories purchased from Verizon wireless within 30 days of purchase. A restocking fee of $50 applies to any return or exchange of a wireless device (excluding Hawaii). If you purchased your device from a non-Verizon owned retail location (authorized retailer), review that location's return policy ...
How long does it take to get a refund from a credit card?
Purchases made by credit card will be refunded through a credit to your credit card (which may take up to 3 weeks), while purchases made by cash or check will be refunded by check (which may take up to 7 weeks).
How to contact Asurion?
Call Asurion at (888) 881-2622. File a claim through the My Verizon app: Tap the Menu icon in the top left corner. Tap Devices. Scroll to the device that is lost, stolen or damaged and tap Manage device.
What is a manufacturer defect?
A manufacturer's defect is something that's wrong with the device itself (e .g., electrical or mechanical malfunctions). It isn't physical damage to the device, like dropping it or getting it wet. Your device is considered damaged if it's broken because of something that was done to it.