verizon phone screen how do i check insurance

by Jena Ryan Published 2 years ago Updated 1 year ago

Open the My Verizon app, click on the Menu, top left corner. Scroll down to Account, click on Add-ons​, chose the Device. Click on Your Add-ons, if you have insurance it will tell you what insurance coverage you have.

Visit to check current device eligibility. Eligibility determined at time of insurance claim approval. This benefit is provided by Wireless Phone Protection.

Full Answer

How do I Check my Verizon insurance claim?

Insurance and device protection - Support Overview. Device protection can help you replace your device if it's ever lost, stolen, damaged or defective after the manufacturer warranty expires. Certain device protection options also include repair, security and privacy features, 24/7 tech support and more. Below you'll find information about each ...

How do I check the health of my Verizon device?

Nov 15, 2021 · If you aren’t sure if you’re enrolled in a Verizon insurance plan, go to the Add-ons and Apps page on the My Verizon service to see your add-ons. If you have more than one device on your account,...

How do I file a claim for a stolen Verizon device?

Does Verizon protect cover cracked screens?


How do I know if I have insurance on my Verizon phone?

How do I know if I have insurance coverage / device protection on my device? If you aren't sure if you're enrolled in a device protection option or which one you have, go to the Add-ons and Apps page in My Verizon to see your add-ons.

Is broken screen covered in Verizon insurance?

Coverage for loss, theft and damage (including water damage) As soon as next-day device replacement. Unlimited cracked screen repair, fixed fast for only $29 for each approved cracked screen repair claim.

How do I know if I have insurance on my phone?

Here's how:Open the Settings app.Tap General.Tap About.Tap the name of your AppleCare plan. If you don't see an AppleCare plan, tap Limited Warranty or Coverage Expired for more information.Jan 28, 2022

How much does Verizon charge to fix a cracked screen without insurance?

$99 for basic phones and other connected devices. $299 for smartphones and tablets. $329 for iPhone® 6 and newer.

How do I check my Verizon warranty?

To verify your eligibility for a Verizon warranty repair or replacement, call (800) 922-0204.

How do I claim warranty on a broken screen?

The whole claim process is online.Claim by refund-process. Under this, the buyer needs to call the company's numbers 1800 425 5568 or 080-25187326. ... Claim after repair-process. In this process, the buyer needs to call the company's numbers 1800 425 5568 or 080- 25187326 while you can request the service via email.Jul 2, 2018

What do I say to my insurance claim if I lost my phone?

What to say when claiming phone insuranceA crime reference or lost property number.Proof of purchase.IMEI number.Details of how your phone has been damaged or lost.Jan 8, 2020

How do I file a claim with Verizon protect home?

How do I file a claim with Verizon Home Device Protect for a product that's malfunctioning? You can file a claim on Asurion's website or by calling Asurion at (844) 769-1991. You can file a claim 24 hours a day, seven 7 days a week.

Does T-Mobile replace screen protectors?

As a Protection<360> customer, if you purchase an eligible screen protector from T-Mobile on the same day you enroll in Protection<360> or after, you can get it replaced in-store at no additional cost.

Can I upgrade my phone if the screen is cracked Verizon?

First off, you can upgrade at any time. Verizon will not give you a "discounted" upgrade until you complete your contract, especially since it appears you upgraded early last time.

How do I turn off Verizon protect?

How do I cancel Verizon Protect service? You can remove Verizon Protect from your account at any time from the Add-ons and apps page in My Verizon. Upon canceling, you'll receive a prorated refund of your monthly fee.

Can you trade in a phone with a cracked screen Verizon?

Can I trade in a device that is damaged or not working? Verizon won't accept devices that are damaged or not working, although you should always first check with a Verizon store sales associate for an evaluation. If you qualify, you can jump straight to the good stuff and continue shopping with a credit on your order.

Are You Covered?

There are several things to consider when you are trying to figure out if your screen repair costs will be covered by a Verizon insurance plan. In the same way you’d want to know if your renters insurance covers cell phone damage.

Lawrence Bonk

Lawrence Bonk is a copywriter with a decade of experience in the tech space, with columns appearing in Engadget, Huffington Post and CBS, among others. He has a cat named Cinnamon.

How much is Verizon's extended warranty?

Verizon Extended Warranty is $5 per month, per device. For New York customers, an extended warranty is $3.90 or $4.15, depending on the device. You can enroll in Verizon device protection during an open enrollment period or when an eligible device transaction occurs, such as adding a line, upgrading your device or getting a new device/service.

What is Verizon device protection?

A device protection plan can significantly reduce out-of-pocket expenses associated with repairing or replacing a lost, stolen, damaged or malfunctioning smartphone. Check out this quick guide to see which Verizon device protection option is right for you.

How long does a manufacturer's warranty last?

Typically, manufacturers provide a warranty that covers mechanical or electrical defects for a period of time (usually 1 year from the date of purchase). If you decide you want coverage for mechanical or electrical defects after your manufacturer’s warranty expires, you can pay to extend it.

Is device protection expensive?

Device protection is relatively inexpensive compared to the cost of a new device, and it can provide peace of mind in the event your device is lost, stolen, damaged or malfunctioning.

Can a phone case prevent a cracked screen?

Even the best-quality cases can’t always prevent a cracked smartphone screen, faulty battery or broken touchscreen. In fact, two-thirds of smartphone owners reported damaging their phones in the last year, resulting in more than $3.4 billion spent on repairs. A device protection plan can significantly reduce out-of-pocket expenses associated ...

Does Verizon have same day replacement?

It’s also important to ask about replacement times, which can vary widely. All of Verizon’s device protection plans include as soon as same-day replacement and setup or next-day replacement depending on enrollment.

Why do I need to download the Digital Secure app?

A smartphone is required to download the Digital Secure app in order to access security features, including Wi-Fi security and safe VPN options. Select features may be accessed on tablets and computers. OS restrictions apply: Android 4.4+ & iOS 11+.

Does Verizon monitor identity theft?

Enroll in identity theft monitoring via the app. Verizon does not monitor all transactions and cannot protect against all identity theft. Customer should contact the three national credit bureaus to monitor credit report.

How to check status of Verizon claim?

You can check the status of your claim or device return online: Go to Asurion's website . Follow the onscreen prompts to enter the necessary information (including your Verizon mobile number and account PIN). Once you've provided the necessary information, you'll see the status of your claim or return.

How to file a claim with Asurion?

File a claim on Asurion's website. Call Asurion at (888) 881-2622. File a claim through the My Verizon app: Tap the Menu icon in the top left corner. Tap Devices. Scroll to the device that is lost, stolen or damaged and tap Manage device.

What is a manufacturer defect?

A manufacturer's defect is something that's wrong with the device itself (e .g., electrical or mechanical malfunctions). It isn't physical damage to the device, like dropping it or getting it wet. Your device is considered damaged if it's broken because of something that was done to it.

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